Terms & Conditions – CleanIndia

Last Updated: 3 November 2026

Welcome to CleanIndia. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

CleanIndia is an online shopping brand offering household cleaning products to customers in India.

Throughout these Terms, "we", "us" and "our" refer to CleanIndia, operated by the business identified in our store's published seller information.

We reserve the right to update these Terms when necessary. Changes will be published on this website.

2. Products and Information

We aim to provide accurate product descriptions, images, prices and availability information.

Product appearance may vary slightly due to lighting, photography and display settings.

We may update product information, pricing and availability without prior notice. Changes will not retroactively alter confirmed orders except as permitted by applicable law.

3. Pricing and Payments

All product prices are displayed in Indian Rupees (INR).

The total payable amount will be displayed during checkout.

Cash on Delivery (COD) may be offered for eligible orders and serviceable delivery locations.

Available payment methods will be displayed at checkout.

4. Orders and Confirmation

After placing an order, customers may receive an order confirmation through the contact details provided.

We may contact customers to verify order information.

If an order cannot be fulfilled because of product unavailability, delivery restrictions or other legitimate reasons, we will notify the customer and arrange any applicable refund of amounts already paid.

5. Shipping and Delivery

CleanIndia offers free standard shipping for eligible orders within serviceable locations in India.

Delivery availability and estimated delivery times depend on the delivery location, product availability and logistics partners.

Please refer to our Shipping Policy for more information.

6. Returns and Refunds

Eligible return requests may be submitted within 7 calendar days of delivery, subject to the applicable return conditions.

Return pickup may be arranged where supported by our delivery or supplier partners.

Approved full returns are eligible for a refund of the full amount paid for the returned product.

Please refer to our Return & Refund Policy for complete details.

Nothing in these Terms limits statutory consumer rights.

7. Order Cancellation

Customers may request cancellation by contacting CleanIndia through our Contact Us page.

Cancellation depends on the order's processing and dispatch status.

If an order has already been dispatched, cancellation may not be possible through the standard cancellation process. Applicable return rights remain available.

Any applicable refund will be handled according to the circumstances of the order and applicable law.

8. Customer Responsibilities

Customers agree to provide accurate information when placing orders, including:

• Full name

• Delivery address

• PIN code

• Contact number

• Other necessary order information

Customers must not use our website for fraudulent or unlawful activities.

9. Intellectual Property

Website content, branding, graphics and other materials may be protected by applicable intellectual property laws.

Customers may not reproduce or commercially exploit protected content without the relevant rights holder's permission.

10. Website Availability

We aim to keep our website accessible and functioning correctly.

However, occasional interruptions may occur because of maintenance, technical issues or circumstances outside our reasonable control.

11. Limitation of Liability

To the extent permitted by applicable law, CleanIndia is not responsible for losses arising solely from circumstances beyond its reasonable control.

Nothing in these Terms excludes or restricts liability or consumer remedies that cannot lawfully be excluded.

12. Privacy and Customer Data

Customer information is handled in accordance with our Privacy Policy and applicable data protection requirements.

Please review our Privacy Policy to understand how personal information is collected and processed.

13. Governing Law

These Terms are governed by the applicable laws of India.

Any dispute-resolution or jurisdiction arrangements remain subject to mandatory consumer protection laws and other applicable legal requirements.

14. Contact Information

For questions about orders, products or these Terms, please contact CleanIndia through the Contact Us page on our website.

CleanIndia – Customer Support